Information we collect
The Platform seeks to provide the Customers with information details of prospective hearing aid clinics located in their vicinity or area of operation. Simultaneously, the Platform also acquires information from the Dealers in order to register them on the Platform, in order to provide their details to the prospective Customers. For the aforementioned to be possible, it is essential for the Website to collect and use certain information from the Customers and Dealers. The Platform may collect Personal Identification information as well as non-personal identification information from both the Customers and Dealers.
The personal identification information includes, but is not limited to, your e-mail address, name, location address, telephone number, and other appropriate details that would help the Platform in verifying your Identity. You agree that the information collected by the Platform is submitted willingly by you.
The objective behind collecting your personal information is to provide better services and to perform various site-related activities with greater convenience and efficiency. The Platform collects personal identification information not only in order to register Customers and Dealers on the Platform but to also keep a record of the services sought by the Customers, services provided by the Dealers, and for performing other Platform related activities. Due to the nature of services provided by earKART, the Platform may disclose your personal information to third parties, with your explicit consent, in order to provide you with the best information for which you accessed the Platform’s service.
The non-personal identifiable information such as your IP address, browser type, domain names, access times, and referring website addresses are automatically collected from Visitors or Customers when you interact with the Platform.
Web Browser Cookies
Advertisements and third-party sites
Use of information collected to process payments
If you decide to avail of our services on the Platform, we collect some additional information in order to complete the transaction. We collect information such as billing address, a credit/debit number, credit/debit expiration date, details related to UPI/ Payment wallet, and other necessary payment details to process the payments. You can be assured that Cashfree & RazzorPay, the Platform’s trusted gateway partner uses secure encryption technology in order to keep your transactional details confidential at all times. These gateways are managed by leading Banks that use the 3D Secure password service, created by you, to provide an additional layer of security to our online transactions.
While availing any of the payment method(s) available on the Website, the Platform will not assume liability, monetary or consequential, for any loss caused to you due to payment issues arising out of the transactions.
earKART works to protect the security of personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining the security of your information as per the IT Act, 2000 and the Rules. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information (including sensitive personal information).
It is important for you to take steps to protect against unauthorized access to your account. You should keep confidential your password, security questions, and any other credentials used to access your account (your "Credentials"). The security of your account with earKART relies on the protection of your Credentials. DO NOT SHARE YOUR CREDENTIALS. If you do share your Credentials with a third party for any reason, the third party may have access to your account and your personal information, and you may be responsible for actions taken using your Credentials. If you believe someone else has obtained access to your Credentials, please change them immediately by logging in to your account and changing your Profile settings, and also contact us right away.